Scope of Services
Delivering reliable and cost-efficient technology solutions to thousands of clients within the corporate, higher education, K-12, and hospitality markets – both in New York City and across the globe. Our firm is 100% focused on designing, delivering, and supporting audiovisual systems.
Consulting
At the heart of our consultation process is listening; we learn and understand your organization’s culture and technology goals. We leverage our extensive industry experience to find the right solutions for your budget.
We stay on top of the most current technological trends, advancements, and products so that we can recommend solutions that are both reliable and cutting edge. We work closely with architects, designers, and associated trades from the earliest stages of your project to ensure the physical space is built to accommodate your technology goals, and design systems to meet those goals.
Design & Engineering
PPI designs and engineer audiovisual systems for the Corporate, Higher Ed, K-12, and Hospitality markets. We deliver budgetary reports with system descriptions, hold meetings to deliver the reports, and revise them based on your feedback. Once a budget has been agreed upon, a line-by-line proposal is generated and ultimately executed. We attend coordination meetings with architects, general contractors, interior designers, engineers and business owners to plan and install audiovisual systems for a large number of spaces including, but not limited to meeting rooms, classrooms, auditoriums, public spaces, and control centers.
After your project has been designed, our CAD engineers are brought in for full-scale documentation and planning. Our engineering team develops detailed architectural and schematic drawings to facilitate seamless coordination.
Installation & Commissioning
For larger, more complex jobs, Presentation Products will assemble your equipment in our facility before installation at your location. This portion of the job is known as “fabrication.” Our fabrication crew will build the racks, wire the equipment, load all the components and test the system once it’s built to ensure quality control over engineering and complete system functionality.
Once the groundwork has been laid at your facility and the fabrication phase is complete, the equipment racks and other components are prepared for shipment and delivered to your location, where our certified technicians complete your installation. Aside from the connection of wires and lifting of heavy electronic components into place, this process involves extensive testing to make sure that all components are highly functional and that cable runs connect from point to point.
For more complex installations, our field engineer will test and debug the system while an audio engineer takes acoustic measurements of the finished room, checks cabling, ensures signal flows are correct, and tweaks the controls on the audio components for optimal performance.
Programming
Complete control of all audiovisual and room components is at your fingertips. Custom programmed touch screen control panels and keypads from Crestron, AMX, RTI and Extron replace the myriad of remote controls, light switches, thermostats, volume knobs, shade controls, intercoms and alarm keypads with a sleek, modern user-friendly touch panel. Mounted on the wall, at the table, or mobile, simply tap the screen to wake up a room, lower the shades, lights and projection screen while simultaneously turning on the display device or projector to begin your presentation, all with a single touch of a screen.
Touch panels consolidate control of all devices, systems and technology in one simple graphic interface. Our manufacturer trained and certified programmers custom design and program a graphical user interface designed to make even the most complicated of audiovisual systems easy to use. Our custom control systems allow even the most casual of users to navigate the seemingly complicated technologies that are based on ease of use, while maximizing functionality and reliability.
Project Management
Our project managers will work closely with the architect and coordinate with all trades to ensure a smooth and successful installation of the system in accordance with construction timelines. This involves such things as attending construction meetings, working with the electrical contractor to make sure cabling and power runs are installed correctly, as well as working with a millworker to ensure custom furniture is properly built to house and cool your audiovisual equipment.
The project manager will also trigger the ordering of all components and make sure that auxiliary devices – including projection screens, projector mounts, interfaces, speakers, microphones and floor boxes – are mounted and installed properly. If there’s an audiovisual control system involved, we will review the touch panel user interface with you at this time to ensure a full understanding of what the system will control and its ease of use.
Service & Repair
When a failure occurs, there is a direct cost to you or your company to repair or replace the equipment, as well as an indirect cost through loss of profit and productivity. When equipment fails, employees stop working, meetings are delayed, new meetings are scheduled, or meetings are held in inconvenient locations while the problem is identified and repaired.
Research must be done to find the right company to resolve the problem, purchase orders must be generated to engage the solution provider and the resource must be taken off-line until the problem is resolved.When you are in need of a reliable service provider, you need a company with the knowledge, staff, and infrastructure to respond quickly and reliably. Presentation Products has a trained team of service technicians available on an hourly basis to support your system whether installed by us or another provider.
Preventative Maintenance
Proper maintenance and upkeep of your new audiovisual system is an absolute must in order to ensure your investment pays off for years to come. System downtime decreases adoption, efficiency, user experience, and your company’s return on investment. Your new system requires maintenance just like all other electrical components to ensure usability when you need it.
Presentation Products has an award-winning service department designed to maximize your return on investment by keeping your system up and running at a fixed annual cost that you can safely budget for. Our Preventative Maintenance Plan offers: priority service, new user training, preventative maintenance visits, emergency support service calls, and software and firmware upgrades.
Contact an AV Professional Today!