Services

Did you know that Alternative Presentation Services is an authorized regional service center for many major brands?

Have a service question right now? Give us a call at 1-800-964-9414, troubleshoot around the clock by viewing our Projector Troubleshooting FAQ’s or you can email our Service Department.

You can also check our Manufacturer’s Online Service Links section for online assistance. We also offer links to our manufacturer’s tech service centers.

Coming up on the end of your warranty? We cannot express strongly enough the importance of protecting your equipment with an extended warranty! Take a look at the incredible benefits…

Warranties are really a bargain!
Count the costs! Repairs on an unwarranted projector could be up to:

  • $200 to diagnose your equipment!
  • $6000 for a new optical engine!
  • $800 for the average repair!
  • $425 per day to rent a replacement projector!
  • $120 each way for air freight on the rental projector and the malfunctioning projector!
  • $$$$$ How much do you value your time?


Curb those costs and protect yourself with the Alternative Presentation Service Plan!
Choose from our Extended Loaner Option, Maintenance Option, Product Training or Extended Warranty Options. Include one of these options with your purchase for complete peace of mind with:

  • Equipment evaluation and diagnosis
  • Parts and labor (excluding lamps)
  • Loaner projector while yours is being serviced
  • Free 1-800-964-9414 technical support


All of our extended warranties include parts and labor. Based on your equipment, location and the program you choose, you can protect your investment with an extended warranty for as little as 82¢ a day – compared to the alternative, there’s no question as to the right choice! Check with our service center for contract limitations and more information.


Toll Free Support
Call 1-800-964-9414 and the Alternative Presentations Services technician will help you determine whether the problem is something you can quickly adjust yourself, needs to be sent to our repair facility, or if we need to send out our technician (on-site warranties only within specified radius of one of our offices).


Available Loaner Projectors
If your projector fails at a time when you can't, this valuable option
allows us to send you a loaner projector by the delivery means of your
choice.


Systems Protection Plan
Contracts can be purchased and customized for installed environments such as multimedia classrooms, boardrooms, training rooms, and many other presentation environments. For information about a customized contract call us at 1-800-964-9414.